Author Archives: Deidra Miller

4 Body Language Secrets for Effective Communication

“I don’t let my mouth say nothin’ my head can’t stand.” ~Louis Armstrong Effective communication has a lot to do with understanding body language. In 1970, Julius Fast talked about a new science called Kinesics in his book Body Language. … Continue reading

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4 Ways to Improve Customer Service

If you want your business to remain competitive in the long term, you need to keep looking at different ways you can improve your customer service. The higher customer satisfaction you can achieve in this area, the more repeat business … Continue reading

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Don’t Shave a Yak! 7 Steps to Quickly Write Articles

It’s that time again, newsletter time! Are you stuck in front of a blank page or computer screen? Do you struggle each time you have to write? People seem to find all other tasks preferable to writing an article. There’s … Continue reading

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10 Keys to Building Better Customer Relationships

Your business’s relationship with its clients and customers is extremely important to its success. If you can make them feel valued from the first time you interact with them, there’s a much better chance that they’ll keep buying your products and services. Here are 10 tips to building strong relationships with your clients and customers. Continue reading

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6 Ways to Get More Referrals to Your Website

Getting referrals to your website is one of the biggest keys to attracting new customers. Most businesses don’t take advantage of this like they should.

The great thing about it is that it doesn’t require any additional expense on your part. And if your prospects or customers provide word of mouth advertising, this will give you more credibility. This is because what others say about you matters more than what you say.

So how do you increase your referrals? This blog lists six of the best ways. Continue reading

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How Well Do You Know Your Customers?

How well do you know your customers? What is the primary reason your customers or clients come to you? Or purchase your product or service? What you don’t know could hurt your business. Continue reading

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5 Tips to Build Strong Customer Relationships

Most business owners concentrate their efforts on attracting customers to a product or service, trying to win their trust and then ending the whole process with a sale. That tactic seems obvious to most people. What often is neglected is the … Continue reading

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10 Tips for Using Audio to Build Your Business

Audio in marketing can be extremely effective when done right. Listening to a recording is often much more compelling than reading it. Many people are auditory, and find it easier to focus. Here are ten tips to use audio to help grow your business. Continue reading

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5 Tips for Getting Traffic to Your Video

Obviously, the use of video for marketing has become very popular. One of the reasons is that videos rank high in search engines. This means you can get search engine traffic  as well as video directory traffic. Videos are often more interesting … Continue reading

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5 Common Mistakes Entrepreneurs Make – and How to Avoid Them

As human beings, we’re bound to make mistakes when running our business. But if we can keep these possible pitfalls top of mind, perhaps we can avoid them. 1. They don’t have a plan and a vision. Set goals and … Continue reading

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