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Category Archives: customer relationship management
What Can Teleseminars Do for You?
The practice of sharing with and educating others has been around since the beginning of human social interaction. These days we just have a whole lot more options when it comes to choosing the medium. With the ready availability of … Continue reading
6 Customer Service Golden Rules
These days, the companies that will succeed will be those that offer superior customer experience. The value of a lifetime customer is immeasurable. So once you get a customer, how do you keep him? Here are 6 “golden rules” of killer … Continue reading
Five Reasons Why You Need a Customer Relationship Management Service
I stress to all my clients that the first step in getting your contacts organized is to sign up with a customer relationship management (CRM) service. The first one is a specific but important reason, but I had an actual … Continue reading
4 Tips to Help Your Customers Feel that You Understand Them
Do your customers feel that you understand them? When people feel that you understand them, they’re much more likely to listen. They’re much more likely to become fans of your business and buy. In fact, they’ll even get more value … Continue reading
3 Smart Ways to Convert Online Visitors to Customers
Smart business owners know that high conversion rates are essential. In order to sell products and services, website traffic needs to convert to customers. So what are the key tactics to improve conversion rates? Why is your opt-in list so … Continue reading
Posted in customer relationship management, Marketing
Tagged convert, customers, online, opt-in, relationship, test, track, visitors
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7 Keys to Customer Loyalty through a CRM Strategy
It’s easy to say customers are our most important asset but turning a customer relationship management (CRM) strategy into bottom-line results is hard work. It means winning the battle for customers’ hearts and minds every day, with each interaction at … Continue reading
4 Successful Marketing Strategies to Help Your Small Business Compete with the “Big Warriors”
Small businesses don’t have the same marketing muscle as large businesses. A small business simply doesn’t have the advertising budget needed to build a “big” brand and to gain recognition in the market through that brand. So how is a … Continue reading
4 Ways to Improve Customer Service
If you want your business to remain competitive in the long term, you need to keep looking at different ways you can improve your customer service. The higher customer satisfaction you can achieve in this area, the more repeat business … Continue reading
Posted in customer relationship management, Customer Service
Tagged customer service, systems
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10 Keys to Building Better Customer Relationships
Your business’s relationship with its clients and customers is extremely important to its success. If you can make them feel valued from the first time you interact with them, there’s a much better chance that they’ll keep buying your products and services. Here are 10 tips to building strong relationships with your clients and customers. Continue reading
How Well Do You Know Your Customers?
How well do you know your customers? What is the primary reason your customers or clients come to you? Or purchase your product or service? What you don’t know could hurt your business. Continue reading
Posted in customer relationship management, Customer Service
Tagged clients, customer service, customers, marketing, opinions, research, solve problems
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