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Category Archives: customer relationship management
5 Tips to Build Strong Customer Relationships
Most business owners concentrate their efforts on attracting customers to a product or service, trying to win their trust and then ending the whole process with a sale. That tactic seems obvious to most people. What often is neglected is the … Continue reading
Posted in customer relationship management
Tagged communicate, customer, discount, email, follow-up, freebie, phone call, relationship, survey, thank you
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The Power of Customer Relationship Management
One problem I’ve found that many entrepreneurs have is not having the time or resources to follow up on leads. What’s the solution? Establish a system for keeping in touch with contacts. So why should you worry about having a … Continue reading