Tag Archives: communication

5 Customer Service Mistakes That Entrepreneurs Make – and How to Avoid Them!

Posted on March 19, 2018 by Deidra Miller

I like to say that great customer service is like the wings of a plane – you’re not going to get your business off the ground without it! Here are five mistakes that many entrepreneurs make in their customer service … Continue reading →

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4 Body Language Secrets for Effective Communication

Posted on July 29, 2015 by Deidra Miller

“I don’t let my mouth say nothin’ my head can’t stand.” ~Louis Armstrong Effective communication has a lot to do with understanding body language. In 1970, Julius Fast talked about a new science called Kinesics in his book Body Language. … Continue reading →

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10 Keys to Building Better Customer Relationships

Posted on May 5, 2015 by Deidra Miller

Your business’s relationship with its clients and customers is extremely important to its success. If you can make them feel valued from the first time you interact with them, there’s a much better chance that they’ll keep buying your products and services. Here are 10 tips to building strong relationships with your clients and customers. Continue reading →

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The Power of Following Up to Keep Your Contacts Engaged – Part 1

Posted on October 20, 2013 by Deidra Miller

Following Up Consistently and with Love Tony Robbins said, “Success comes from taking the initiative and following up… persisting… eloquently expressing the depth of your love.” I think this is a great way to think of following up, that it’s … Continue reading →

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